Community Guidelines
Lendumine works because neighbours trust each other with real things. These rules keep that trust intact.
Breaking these rules gets content removed. Breaking them badly, or repeatedly, gets the account removed.
1. Be a good neighbour
- Describe items honestly, with photos of the actual item.
- Show up when you said you would, and communicate early if plans change.
- Return things on time and in the condition you got them.
- Say something if an item is damaged rather than hoping it goes unnoticed.
2. Not allowed
- Harassment or hate — threats, slurs, bullying, or targeting someone over race, ethnicity, religion, disability, gender, sexual orientation, or any other protected characteristic.
- Sexual content — nudity, sexually explicit material, or sexual solicitation of any kind.
- Violence — threats of harm, or celebrating violence.
- Illegal items and activity — weapons, ammunition, drugs and drug paraphernalia, stolen goods, counterfeits, prescription medication, or anything you are not legally allowed to rent out.
- Unsafe items — equipment with defeated safety guards, recalled products, or anything you know to be broken in a way that could hurt someone.
- Scams and fraud — fake listings, bait-and-switch pricing, payment outside the app to dodge protections or fees, or chargeback abuse.
- Spam — bulk or repetitive posting, unrelated advertising, or link farming.
- Impersonation — pretending to be another person or business.
- Privacy violations — posting someone else's address, phone number, or photo without their consent.
3. Reporting something
Every listing, profile, and message in the app has a “…” menu with Report in it. Long-press a message in a circle chat to report it. Tell us what is wrong and, if you want, block the person in the same step — blocking is immediate and mutual: neither of you will see the other's listings or messages, and neither can start a conversation with the other.
What happens next. Reports are reviewed within 24 hours. Content that breaks these rules is removed. Depending on severity the account is warned, restricted, or permanently banned. We ban immediately, without warning, for sexual content involving minors, credible threats of violence, and fraud.
4. Managing blocks
Everyone you have blocked is listed under Profile → Settings → Privacy & safety → Blocked accounts, and you can unblock from there at any time.
5. If you think we got it wrong
Email hello@lendumine.com with your username and what happened. We will take another look and reply.
6. Emergencies
If you are in immediate danger, contact your local emergency services first. Lendumine cannot respond to emergencies.